The Federal Bank Limited is a major private sector commercial bank headquartered at Aluva, Kochi, Kerala. As on 31 March 2016, Federal Bank has 1252 branches and 1680 ATMs across the country.

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About Federal Bank

Federal Bank Limited is a major Indian commercial bank in the private sector headquartered at Aluva, Kerala having more than thousand branches and ATMs spread across different States in India. The Bank is a pioneer among traditional banks in India in the area of using technology to leverage its operations and was among the first banks in India to computerize all its branches. The Bank offer its customers, a variety of services such as Internet banking, Mobile banking, on-line bill payment, online fee collection, depository services, Cash Management Services, merchant banking services, insurance, mutual fund products and many more as part of its strategy to position itself as a financial super market and to enhance customer convenience.

Vision of the Bank

To be the ‘Most Admired Bank' which is Digitally enabled with a sharp focus on Micro, Medium and Middle market enterprises.

Mission of the Bank

Devote balanced attention to the interests and expectations of stakeholders, and in particular:

  • Shareholders : Achieve a consistent annual post-tax return of 18% on net worth.
  • Employees :Develop in every employee a high degree of pride and loyalty in serving the Bank.
  • Customers : Meet and even exceed expectations of target customers by delivering appropriate products and services, employing as far as feasible, single window and 24-hour-seven-day-week concepts, leveraging a strengthened branch infrastructure, ATMs, other alternative distribution channels, cross-selling a range of products and services to meet customer needs varying over time, and ensuring the highest standards of service at all time, guided by our principle of being 'Digital at the fore, human at the core'.

Branches

Bank is having branches in India in the following States/UTs :

  • Andaman And Nicobar Island
  • Andhra Pradesh
  • Arunachal Pradesh
  • Assam
  • Bihar
  • Chandigarh
  • Chhattisgarh
  • Dadra And Nagar Haveli
  • Daman And Diu
  • Delhi
  • Kerala
  • Madhya Pradesh
  • Maharashtra
  • Manipur
  • Meghalaya
  • Mizoram
  • Nagaland
  • Odisha
  • Puducherry
  • Punjab
  • Rajasthan
  • Sikkim
  • Tamil Nadu
  • Telangana
  • Goa
  • Gujarat
  • Haryana
  • Himachal Pradesh
  • Jammu And Kashmir
  • Jharkhand
  • Karnataka
  • Uttar Pradesh
  • Uttarakhand
  • West Bengal
  • Tripura

Services

Services provided by Federal Bank are as follows :

1.Electronic Clearing Services (ECS)

Federal Bank offers Electronic Clearing Services that will enable you to make repetitive and periodic payments/ receipts with ease. ECS is used by institutions for making bulk payment of amounts towards distribution of dividend, interest, salary, pension, etc., or for bulk collection of amounts towards telephone / electricity / water dues, cess / tax collections, loan installment repayments, periodic investments in mutual funds, insurance premium etc. Essentially, ECS facilitates bulk transfer of monies from one bank account to many bank accounts or vice-versa.

2.Anywhere Banking

Anywhere Banking is a highly secure and convenient system for online, real-time inter branch transactions across the Bank. Anywhere banking offers you greater flexibility, transaction power, convenience and ease in banking.

3.E-Maintenance

Federal Bank's E-Maintenance is an easy solution for fee collection requirements of Apartments, Residents' Associations and Housing Societies. It is also advantageous for the Tenants, since they can do away with the troubles of making payment towards maintenance. Payments of monthly maintenance fees can be made by Cash/ Cheque deposit at any Federal Bank branch, NEFT/RTGS from other Banks, through any Debit/Credit Cards/ Internet Banking of any Bank.

4.Safe Deposit Lockers

Protect your valuables with Safe Deposit Locker facilities from Federal Bank. Lockers available in various sizes. i.e. Small, Medium and Large with varying rents, at selected branches in cities / towns all over the country.

Initiatives

The initiatives taken by Federal Bank :

Corporate Social Responsibility (CSR)

Corporate Social Responsibility (CSR) activities in Federal Bank began with the first act of cultivating banking habits in an agrarian society - to utilize idle money for productive purposes. Creating employment opportunity for a predominantly farming community was phase two. The bank approved a Sustainable Development Policy, which ensures that Bank's activities are conducive to sustainable social welfare. In addition to this, Bank has to directly participate in social activities to help the development of specific areas/segments

Present activities of the Bank in the area of Education include:

  • Distribution of scholarships every year to the poor students of following disciplines, through FedBank Hormis Memorial Foundation: Medicine, Engineering, Business Management, B.Sc. Nursing and B.Sc. Agriculture.
  • Training / counseling / development centres for the benefit of various sectors especially small farmers and people engaged in small/cottage/tiny industries.

Present activities of the Bank in the area of Health care involve:

  • Sponsoring rehabilitation centres for HIV patients and Cancer patients
  • Sponsoring trauma care units including ambulances, counseling centres, Dialysis centres
  • Partnering with Public Health Services to provide amenities in large Government Hospitals to help the poor.

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