ICICI Bank is an Indian multinational bank and financial services company headquartered in Mumbai, Maharashtra, India, with its registered office in Vadodara. In 2018, it is the Second largest bank in India in terms of assets and Second in term of market capitalisation.

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About ICICI Bank

ICICI Bank is India's largest private sector bank with total consolidated assets of Rs. 11,242.81 billion (US$ 172.5 billion) at March 31, 2018 and profit after tax of Rs. 67.77 billion (US$ 1.0 billion) for the year ended March 31, 2018. ICICI Bank currently has a network of 4,867 Branches and 14,367 ATMs across India.ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary.ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its group companies.

Vision of the Bank

To be the leading provider of financial services in India and a major global bank.

Mission of the Bank

We will leverage our people, technology, speed and financial capital to:

  • be the banker of first choice for our customers by delivering high quality, world-class products and services.
  • play a proactive role in the full realisation of India's potential.
  • maintain a healthy financial profile and diversify our earnings across businesses and geographies.
  • maintain high standards of governance and ethics.
  • create value for our stakeholders.

Branches

Bank is having branches in India in the following States/UTs :

  • Andaman And Nicobar Island
  • Andhra Pradesh
  • Arunachal Pradesh
  • Assam
  • Bihar
  • Chandigarh
  • Chhattisgarh
  • Dadra And Nagar Haveli
  • Daman And Diu
  • Delhi
  • Kerala
  • Madhya Pradesh
  • Maharashtra
  • Manipur
  • Meghalaya
  • Mizoram
  • Nagaland
  • Odisha
  • Puducherry
  • Punjab
  • Rajasthan
  • Sikkim
  • Tamil Nadu
  • Telangana
  • Goa
  • Gujarat
  • Haryana
  • Himachal Pradesh
  • Jammu And Kashmir
  • Jharkhand
  • Karnataka
  • Uttar Pradesh
  • Uttarakhand
  • West Bengal
  • Tripura

Services

Services provided by ICICI Bank are as follows :

1.iMobile SmartKeys

To make mobile payments easier, ICICI Bank has launched a payment service using a smartphone keyboard named ‘iMobile SmartKeys’. Users will be able to make quick and secure payments on any mobile application, including chat, messenger, email, games or search browser, without having to exit their current application on their smartphone. This reduces the time taken by customers having to switch tabs or applications within their smartphone to access the bank’s application ‘iMobile’.

2.ICICI Merchant Services

ICICI Merchant Services represents an alliance formed in 2009 between ICICI Bank, India’s largest private sector bank, and First Data, a global leader in electronic commerce and payment services.

3.Smart Vault

‘Smart Vault’ are fully automated lockers available 24x7, including weekends and post banking hours were launched in August 2015. The ‘Smart Vault’ uses robotic technology to access the lockers from the safe vault conveniently at any time of their preference in total privacy, without any intervention of the branch staff.

4. Pockets by ICICI Bank

In February 2015, ICICI Bank Re-Launched POCKETS, now working as a "Digital wallet" for everyone (Android OS users only). The Wallet can be opened by anyone and can conduct transactions like recharge, shopping, transfer money using the virtual visa card which is issued when signing up for the wallet .

Initiatives

The initiatives taken by ICICI Bank :

1.100 Digital Villages

ICICI Bank has continuously taken steps to promote ember 2016, in the wake of the ban on high denomination notes, the Bank announced that it will aid the transformation of 100 villages, across India, into ‘ICICI Digital Villages’ in 100 days. This will enable villagers to use digital channels for banking, payments transactions and cashless payments to retail stores

2.Go Green

The Go Green Initiative is an initiative that moves beyond people, processes and customers to cost effective automated channels to build awareness of our environment, nation and society. The various green products and services are Instabanking (alternate banking options like- Internet banking, i-Mobile banking, & IVR Banking. On 22 September 2014 ICICI Bank launched Four New Next Gen Mobile Banking Apps), Vehicle Finance [52] for car models which use alternate modes of energy (50% waiver on processing fee of auto loans.ICI Bank has continuously taken steps to promote ember 2016, in the wake of the ban on high denomination notes, the Bank announced that it will aid the transformation of 100 villages, across India, into ‘ICICI Digital Villages’ in 100 days. This will enable villagers to use digital channels for banking, payments transactions and cashless payments to retail stores

3.Literary Endeavors

ICICI Bank launched the ‘Jiyo Khulke’ contest on March 16, 2015 wherein ICICI customers were invited to write their Jiyo Khulke moment – their most cherished moment of life – in a choice of 11 languages. In 2016 the efforts of ICICI enters Limca Book of Records.

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